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Rules and Festival FAQ's

Festival FAQS

What are the Festival hours?

18 July, 2018 Music in the Park

  • Free day of local talent located at Riverside Park in downtown Kemptville

19 July - 22 July 2018:

  • Thursday - Gates open at 4:00 pm, music starts at 5:00 pm and ends at 11:00 pm
  • Friday - Gates open at 4:00 pm, music starts 5:00 pm and ends at 11:00 pm
  • Saturday - Gates open at 1:00 pm, music starts 2:00 pm and ends at 11:00 pm
  • Sunday - Gates open at 11:00, music starts at 12:00 pm and ends at 5:30 pm

A specific schedule of the artists will be posted in the near future. The lineup is subject to change and we will try to keep festival attendees apprised of any changes before the event. Please download the Kemptville Live app from the Apple App store or Google Play Store today to stay informed.

What is the street address of the festival?

The Kemptville Live Music Festival event address is Kemptville College, 830 Prescott St. Kemptville, Ontario K0G 1J0.

Will tickets be available on site?

If capacity has not been reached, tickets will be on sale at the gate.

What items are permitted?

  • Folding lawn chairs
  • Small personal umbrellas

Can you provide details on the service charges and fees?

  • HST of 13% is included in the price
  • Online processing fees are applicable to purchases made through Kemptville Live Music Festival’s online ticketing partner

Can we leave and come back?

Yes, you will be able to come and go as long as you have proper identification and an un- tampered event bracelet for re-admittance.

What happens if I buy a ticket and cannot go?

Unfortunately there are no refunds.

What is the difference between a regular pass and a VIP pass?

Please see the ticket page for an explanation on the various passes available for this event.

Are concerts cancelled when it is raining?

Concerts are expected to go on rain or shine. There will be no refund if there is rain.

Are children admitted free to festival?

Children under the age of 12 will be admitted free to this event with an adult admission. The child will be banded for identification purposes and is to supervised at all times.

Are there accommodations for accessible clients?

People with disabilities are welcome to attend our event. The venue is wheelchair-accessible, however due to the ground’s natural terrain, it can be difficult to manoeuvre a wheelchair. Collapsible lawn chairs are permitted throughout the site and we encourage those who may have difficulty standing for long periods to bring them.

Support persons can access the festival site without additional cost above the admission price for the patron with a disability (one support person per person with a disability).

The festival does not provide personal care but our Accessibility/Info Volunteer Team does offer push service and light support. Team volunteers will be roaming the site to offer support and stationed in the Accessibility/Information Team Tents (centrally located on the site) to offer guidance.

Service animals will be permitted.

Please visit our accessibility Info and FAQ link for more information.

How do I get to the festival?

Visit our page with directions from various points.

Are there hotels in the area?

There are limited numbers of hotels in the area. Onsite rough camping will be available. Offsite trailer and RV camping not far from the venue and serviced with shuttle service will be available (visit CAMPING details page - all campers must be pre-registered).

Will there be an area to lock my bike?

There will be a designated area near the main gate where you may park your bike during the festivities. Please remember that Kemptville Live Festival accept no liability for personal property damage while you are on the grounds.

Where can I park my car/van/truck?

There is limited on site parking but we have designated parking areas and shuttle service throughout the town. Please visit our parking information page for more details.

Will there be a shuttle service for the festival?

Shuttle service will be provided from various points around North Grenville including offsite parking. Routes are available in our shuttle information page.

Will there be ATM machines on site?

There will be an ATM services on site. One machine can be found near the box office while the other is near the main bar tent.

Will there be First Aid stations on site?

Yes, there will be a first aid station on site along with emergency services.

Will there be food / beverage vendors on site?

Yes there will be food and beverage vendors on site along with several various exhibitors with various local merchandise and artwork.

Can I bring my own food and drink with me?

Outside food and drink will not be permitted. We have food and drink vendors on site as well as water refill stations. Special dietary concerns should be communicated ahead of time to This email address is being protected from spambots. You need JavaScript enabled to view it. to avoid any complications at admissions.

Will there be band merchandise on sale at the festival?

Yes, the musicians will be selling merchandise at the festival. Cash sale only.

What environmental accommodations are you making for this festival?

There will recycling on site. We will have biodegradable food containers and cups.

Are there drinking water refill stations on site?

Yes, new for 2017, there are water refill stations on site. Kemptville Live Music Festival refillable water bottles may be purchased at the merchandise tent.

Will there be toilets and hand-wash stations available on site?

Yes, there will be portable washrooms and hand wash stations on site. Handicapped access units will be available.

Can I bring my camera to take pictures?

Photography and video recording is only permitted by accredited media who have applied and been approved by Kemptville Live Festival two weeks prior to the event. Cameras and recording devices will not be permitted. (Personal cell phones are excluded. Photos or video of headlining acts is strictly prohibited and will be enforced by on site security. The media credential application may be found on the Kemptville Live Music Festival website.

Is there a lost and found?

There will be a lost and found set up at our information tent near the main entrance. Items left on the field or the shuttles will be submitted and catalogued promptly. Inquiries may be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Can I bring my dog?

No, animals will not be permitted on the festival field. Service animals will be permitted.

Will there be a place to store my stuff?

No, lockers will not be provided. We suggest that you leave any valuables at home. Kemptville Live Festival accepts no responsibility for lost, stolen or damaged personal items.

Will there be an information booth?

We will have an information booth set up at the front gate to provide patrons with information about the festival and information about the North Grenville area.

Volunteers and staff will be easily identifiable and available for your assistance; please do not hesitate to ask for help.

There will be a map to help you identify the location of first aid stations, lost child booths and the general lost and found areas.

Who may I contact regarding suggestions for improvement, compliments, etc.?

You may speak with any of our Kemptville Live Music Festival volunteers, visit our information booth at the main entrance in person or send us an email with your suggestions and or compliments.

What should I do if I or someone in my party becomes ill?

Please speak to the closest Kemptville Live Music Festival volunteer who will be pleased to assist you or present yourself at the information booth or first aid tent for assistance.

How can I be certain I am speaking with a Kemptville Live Music Festival volunteer?

Kemptville Live Music Festival volunteers will be wearing a white t-shirt with the Kemptville Live Music festival logo on the front and “VOLUNTEER” on the back and will also be wearing a photo id with Kemptville Live Music Festival Volunteer, their name and languages they speak.

Ticket Rules

pdfTicket Rules

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